If you need urgent dental care when the surgery is closed, here is how to reach us and what to do in the meantime.
Know where to turn at any time.
Reach our answerphone any time.
Tips to manage until you’re seen.
We’ll continue your care when we reopen.
Telephone our answerphone on 01508 532226 for out-of-hours guidance.
Dental emergencies have little regard for opening hours. If you are coping with severe pain, swelling or an injury to a tooth while we are closed, it helps to know exactly what to do. This page sets out how to reach us out of hours and how to look after yourself until you can be seen.
If a dental emergency strikes while we are closed, these steps will help you get the care you need:
Telephone our answerphone — ring 01508 532226 and follow the recorded instructions, which will direct you to the emergency help available while we are closed.
Out-of-hours dental service — the answerphone guidance points you to the emergency dental cover for our area, which deals with urgent problems such as severe pain, swelling, injury and infection.
A&E only if necessary — only go to hospital for bleeding you cannot control, significant facial swelling that affects breathing or swallowing, a serious jaw injury, or signs of an infection that is spreading.
If a tooth is knocked out or badly broken, acting fast really matters. Here is what to do for the most serious injuries:
To reach us out of hours, telephone 01508 532226 and follow the recorded instructions on our answerphone.
While you wait to be seen, a few simple measures can keep things more comfortable:
These steps are only a stop-gap, so please arrange professional dental care as soon as you can.
Most dental emergencies do not need A&E. Hospital emergency departments are there for:
Bleeding from the mouth that will not stop even after firm pressure for 15 to 20 minutes.
Swelling that affects breathing or swallowing, which can signal a serious, spreading infection.
If you think your jaw may be fractured after an accident or injury, go straight to A&E.
A high temperature together with difficulty opening your mouth, swallowing or breathing needs urgent hospital assessment.
For toothache, lost fillings or broken teeth, our out-of-hours answerphone and the emergency dental cover it points you to are the right route, not A&E.
If you are treated out of hours elsewhere, please telephone us once we reopen so that we can:
We will always make time for patients who have been seen elsewhere in an emergency. Your wellbeing matters to us, and we want your care to carry on smoothly after any urgent episode.
Telephone our answerphone on 01508 532226 and follow the recorded instructions. When we reopen, call the same number for any follow-up care.
Netherton Dental Practice
The Plain, Long Stratton,
Norwich, NR15 2XG
